CRT Göring GmbH

Status: 23. June 2024

Content overview

Responsible person

Raphael Göring
CRT Göring GmbH
Gladenbacher Strasse 4

Authorized representative: Raphael Göring

E-mail address: info-crt-goering.de

Overview of processing

The following overview summarises the types of data processed and the purposes of its processing and refers to the data subjects.

Types of processed data

  • Inventory data.
  • Contact details.
  • Content data.
  • Usage data.
  • Meta, communication and process data.
  • Log data.

Categories of persons affected

  • Communication partner.
  • Users.

Purposes of Processing

  • Communication.
  • Security measures.
  • Organizational and administrative procedures.
  • Feedback.
  • Provision of our online offer and user-friendliness.
  • Information technology infrastructure.

Dimensional legal bases

Significant legal basis according to GDPR: In the following, you will receive an overview of the legal bases of the GDPR, on the basis of which we process personal data. Please note that in addition to the regulations of the GDPR, national data protection regulations may apply in your or our country of residence or place of residence. Should more specific legal bases be decisive in individual cases, we will inform you of this in the data protection declaration.

  • Contract fulfilment and pre-contractual requests (Art. 6 para. 1 pc. 1 lit. b) GDPR) – The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject.
  • Legitimate interests (Art. 6 para. 1 pc. 1 lit. f) GDPR) – the processing is necessary to safeguard the legitimate interests of the controller or a third party, provided that the interests, fundamental rights and freedoms of the data subject who require the protection of personal data do not prevail.

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national regulations on data protection apply in Germany. This includes, in particular, the law on the protection against misuse of personal data during data processing (Federal Data Protection Act – BDSG). In particular, the BDSG contains special regulations on the right to information, the right to erasure, the right to object, to the processing of special categories of personal data, to the processing for other purposes and for the transmission, as well as automated decision-making in individual cases, including profiling. Furthermore, state data protection laws of the individual federal states can be applied.

Note on validity GDPR and Swiss DSG: This data protection notice serves both for the provision of information according to the Swiss DSG and in accordance with the General Data Protection Regulation (GDPR). For this reason, we ask you to note that due to the broader spatial application and comprehensibility, the terms of the GDPR are used. In particular, the terms “processing” of “personal data” used in the Swiss DSG, the terms “processing” of “personal data” and “specially sensitive personal data” are used in the GDPR, the terms “processing” of “personal data” as well as “legitimate interest” and “special categories of data” are used. However, the legal meaning of the terms will continue to be determined by the Swiss DSG in the context of the application of the Swiss DSG.

Security measures

In accordance with the legal requirements, we take appropriate technical and organisational measures in accordance with the state of the art, the state of the art, the cost of implementation and the nature, the scope, the circumstances and purposes of the processing, as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

Measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical and electronic access to the data, as well as access, input, disclosure, availability and separation. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data and reactions to the risk to the data. We also take into account the protection of personal data already during development or Selection of hardware, software and procedures according to the principle of data protection, through technology design and through data protection-friendly default settings.

Reduction of the IP address: If IP addresses are processed by us or by the service providers and technologies used and the processing of a complete IP address is not required, the IP address will be shortened (also known as “IP masking”). Here, the last two digits, or the last part of the IP address, are removed according to one point, or replaced by placeholders. By shortening the IP address, the identification of a person is to be prevented or made significantly more difficult by means of his IP address.

Securing online connections with TLS/SSL encryption technology (HTTPS): In order to protect the data of users transmitted via our online services against unauthorized access, we rely on TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the Internet. These technologies encrypt the information transferred between the user’s website or app and the user’s browser (or between two servers), which protects the data from unauthorized access. TLS, as the enhanced and secure version of SSL, ensures that all data transfers meet the highest security standards. If a website is secured by an SSL/TLS certificate, this is signaled by displaying HTTPS in the URL. This serves as an indicator for users that their data is transmitted securely and encrypted.

Transmission of personal data

As part of our processing of personal data, it occurs that it is transmitted to other bodies, companies, legally independent organisational units or persons or persons to be disclosed to them. The recipients of this data can e.g. service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we comply with the legal requirements and, in particular, conclude corresponding contracts or Agreements that serve to protect your data with the recipients of your data.

Data transmission within the organisation: Data transmission within the group of companies: We may transmit personal data to other companies within our group of companies or grant them access to them. If the data is passed on for administrative purposes, it is based on our legitimate business and business interests or if it is necessary to fulfil our contractual obligations or if there is consent of the data subjects or a legal permission.

International data transfers

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if we process data in the context of the use of third-party services or disclosure or Transmission of data to other persons, bodies or companies takes place, this is only done in accordance with the legal requirements. If the level of data protection in the third country has been recognised by means of an adequacy decision (Art. 45 GDPR), this serves as the basis for data transfer. In addition, data transfers only take place if the level of data protection is otherwise secured, in particular by standard contractual clauses (Art. 46 para. 2 lit. c) GDPR), express consent or in the case of contractual or legally required transmission (Art. 49 para. 1 GDPR). Furthermore, we inform you of the basics of third country transmission from the individual providers from the third country, whereby the adequacy decisions are regarded as primary foundations. Information on third country transfers and available adequacy decisions can be found in the EU Commission’s information offering: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection-en?prefLang-de.

EU-US Trans-Atlantic Data Privacy Framework: Within the framework of the so-called “Data Privacy Framework” (DPF), the EU Commission has also recognised the level of data protection for certain companies from the USA as safe in the context of the adequacy decision of 10.07.2023. The list of certified companies as well as further information on the DPF can be found on the website of the USA Department of Commerce at https://www.dataprivacyframework.gov/ (in English). We inform you within the scope of the data protection notices, which are certified by the service providers we use under the Data Privacy Framework.

General information on data storage and deletion

We delete personal data that we process in accordance with the statutory provisions as soon as the underlying consents are revoked or no further legal bases for the processing exist. This affects cases where the original purpose of processing is no longer necessary or the data is no longer needed. Exceptions to this regulation exist if legal obligations or special interests require longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax reasons or whose storage is necessary must be archived accordingly for the prosecution or protection of the rights of other natural or legal persons.

Our privacy notice contains additional information on the retention and deletion of data that applies specifically to certain processing processes.

The longest period is always decisive for the case of several information on the retention period or cancellation period of a date.

If a deadline does not explicitly begin on a specific date and if it is at least one year, it will automatically start at the end of the calendar year in which the event triggered the time period has occurred. In the case of current contractual relationships, the scope of which data is stored is the time of the termination or other termination of the legal relationship, which triggers the time of the effectiveness.

We process data that is no longer retained for the original purpose, but for legal requirements or other reasons, we process exclusively for the reasons that justify its retention.

Further information on processing, procedures and services:

  • Retention and deletion of data:The following general periods apply to retention and archiving under German law:
    • 10 years – Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheet as well as the work instructions and other organisational documents, accounting documents and invoices required for their understanding (Srticle 147 para. 3 i. V. m. Abs. 1 No. 1, 4 and 4a AO, Section 14b para. 1 UStG, Section 257 para. 1 No. 1 u. 4, Abs. 4 HGB).
    • 6 years – Other business documents: received commercial or business letters, reproductions of the commercial or business letters sent, other documents, insofar as they are of importance for taxation, e.g. B. Hourly wage lists, company accounting forms, calculation documents, price labels, but also payroll documents, unless they are already accounting documents and cash covers (Srticle 147 para. 3 i. V. m. Abs. 1 No. 2, 3, 5 AO, Section 257 para. 1 No. 2 u. 3, Para. 4 HGB).
    • 3 years – Data necessary to consider potential warranty and compensation claims or similar contractual claims and rights, as well as to process related requests, based on previous business experience and usual industry practices, are stored for the duration of the regular statutory limitation period of three years (S. 195, 199 BGB).

Rights of the persons concerned

Rights of data subjects arising from the GDPR: You have various rights under the GDPR under the GDPR, which are particularly suitable for Art. 15 to 21 GDPR:

  • Right to object: You have the right to object, on grounds relating to your particular situation, at any time to object, to the processing of personal data concerning you, which is based on Art. 6 para. 1 lit. e or f GDPR is to object; this also applies to profiling based on these provisions. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing.
  • Right of withdrawal for consent: You have the right to revoke your consent at any time.
  • Right to information: You have the right to request confirmation as to whether the data in question is being processed and for information about this data as well as further information and a copy of the data in accordance with the legal requirements.
  • Right to rectification: You have the right to request the completion of the data concerning you or the correction of the incorrect data concerning you in accordance with the legal requirements.
  • Right to erasure and restriction of processing: You have the right to demand that data concerning you be deleted immediately in accordance with the legal requirements, or alternatively to demand a restriction of the processing of the data in accordance with the statutory requirements.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in accordance with the legal requirements in a structured, commonly used and machine-readable format or to request its transmission to another person responsible.
  • Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you believe that the processing of personal data concerning you violates the requirements of the GDPR.

Provision of online offering and web hosting

We process the user’s data in order to be able to provide them with our online services. For this purpose, we process the IP address of the user, which is necessary to transmit the content and functions of our online services to the browser or the device of the users.

  • Processed types of data: Usage data (e.g. B. Page views and length of stay, click paths, usage intensity and frequency, device types and operating systems used, content interactions and functions); meta, communication and process data (e.g. B. IP addresses, times, identification numbers, persons involved); B. Log files concerning logins or retrieval of data or access times.). Content data (e.g. textual or visual messages and contributions, as well as the information relating to them, e.g. B. Information on authorship or time of creation).
  • Affected persons: Users (e.g. B. Website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; technical information infrastructure (operation and provision of information systems and technical devices (computer, server, etc.).). Security measures.
  • Retention and deletion: Deletion according to information in the section “General information on data storage and deletion”.
  • Legal basis: Legit property interests (Art. 6 para. 1 pc. 1 lit. f) GDPR).

Further information on processing, procedures and services:

  • Collection of access data and log files: Access to our online offer is logged in the form of so-called “server log files”. The server log files may include the address and name of the retrieved websites and files, the date and time of the retrieval, amounts of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, in general, IP addresses and the requesting provider. The server log files can be used for security purposes, e.g. to avoid overloading of the servers (especially in the case of abusive attacks, so-called DDoS attacks), and on the other hand, to ensure the utilization of the servers and their stability; legal bases: Legitimate interests (Art. 6 para. 1 pc. 1 lit. f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymised. Data whose further retention is required for evidentiary purposes are excluded from deletion until the respective incident has been finally clarified.
  • Email Shipping and Hosting: The web hosting services we use also include sending, receiving and storing e-mails. For these purposes, the addresses of the recipients and senders as well as further information regarding the e-mail are sent (e.g. the participating providers) as well as the contents of the respective e-mails. The aforementioned data may also be processed for SPAM recognition purposes. We ask you to note that e-mails on the Internet are not sent encrypted. As a rule, e-mails are encrypted on the transport route, but (unless so-called end-to-end encryption method is used) on the servers from which they are sent and received. We can therefore not assume any responsibility for the transmission of the e-mails between the sender and receipt on our server; legal grounds: Legislocations: Legislocationd interests (Art. 6 para. 1 pc. 1 lit. f) GDPR).
  • DomainFactory: Services in the area of providing information infrastructure and related services (e.g. B. Storage space and/or computing capacities); Service provider: Domainfactory GmbH, c/o WeWork, Neuturmstrasse 5, 80331 Munich, Germany; Legal basis: Legitimate interests (Art. 6 para. 1 pc. 1 lit. f) GDPR); Website: https://www.df.eu ; Privacy Policy: https://www.df.eu/de/de/data protection/. Order Processing Agreement: https://www.df.eu/de/support/forms/.

Use of cookies

Cookies are small text files or other storage notes that store and read information on end devices. For example, to store the log-in status in a user account, a shopping cart content in an e-shop, the content accessed or functions used for an online offer. Cookies may also be used in various requests, for example for the purposes of functioning, the security and comfort of online offers, and the creation of analyses of visitor flows.

Notes on consent: We use cookies in accordance with legal regulations. Therefore, we obtain previous consent from users unless it is not required by law. In particular, permission is not necessary if the storage and reading of the information, including cookies, is absolutely necessary in order to make a telemedia service expressly requested by them (i.e. our online offer) available to users. The revocable consent is clearly communicated to them and contains the information about the respective use of cookies.

Information on data protection legal grounds: The data protection basis on which data protection law we process the personal data of the users using cookies depends on whether we ask them for consent. If the users accept, the legal basis for the use of their data is the declared consent. Otherwise, the data used by means of cookies will be based on our legitimate interests (e.g. in a business operation of our online offer and the improvement of its usability) or, if this is carried out in the context of the fulfilment of our contractual obligations, if the use of cookies is necessary to comply with our contractual obligations. In the course of this privacy policy or within the scope of our consent and processing processes, we clarify the purposes for which the cookies are used by us.

Storage duration: The following types of cookies are differentiated in terms of storage periods:

  • Temporary cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user leaves an online offer and his ordevice (e.g. B. browser or mobile application).
  • Permanent cookies: Permanent cookies remain stored even after the terminal device is closed. For example, the log-in status can be stored and preferred content can be displayed directly when the user revisits a website. The user data collected using cookies can also be used for reach measurement. If we do not provide users with explicit information about the type and storage period of cookies (e.g. in the context of obtaining consent), they should assume that they are permanent and the storage period can be up to two years.

General information on revocation and objection (opt-out): Users can revoke the consents they have given at any time and also declare an objection to the processing in accordance with the legal requirements, including by means of the privacy settings of their browser.

  • Processed types of data: meta, communication and process data (e.g. B. IP addresses, times, identification numbers, persons involved).
  • Affected persons: Users (e.g. B. Website visitors, users of online services).
  • Legal basis: Legit property interests (Art. 6 para. 1 pc. 1 lit. f) GDPR).

Further information on processing, procedures and services:

  • Complianz: Consent management: Procedure for obtaining, logging, managing and reviving consents, in particular for the use of cookies and similar technologies for the storage, reading and processing of information on users’ terminal devices and their processing; service providers: execution on servers and/or computers under their own data protection responsibility; Website: https://compli.io/ ; Privacy Policy: https://compli.io/legal/. Further information: An individual user ID, language as well as types of consent and the time of their delivery are stored on the server side and in the cookie on the user’s device.

Contact and request management

When contacting us (e.g. by post, contact form, e-mail, telephone or via social media) as well as within the framework of existing user and business relationships, the information provided by the requesting persons is processed, insofar as this is necessary to answer the contact requests and any requested measures.

  • Processed types of data: Inventory data (e.g. full name, residential address, contact information, customer number, etc.); contact details (e.g. B. Postal and e-mail addresses or telephone numbers); content data (e.g. textual or visual messages and contributions, as well as the information relating to them, e.g. B. Information on authorship or time of creation); usage data (e.g. B. Page views and residence time, click paths, usage intensity and frequency, device types and operating systems used, content interactions and functionality. Meta-, communication and process data (e.g. B. IP addresses, times, identification numbers, persons involved).
  • Affected persons: communication partners.
  • Purposes of processing: communication; organisational and administrative procedures; feedback (e.g. B. Collect feedback via online form). Provision of our online offer and user-friendliness.
  • Retention and deletion: Deletion according to information in the section “General information on data storage and deletion”.
  • Legal basis: Legit damage interests (Art. 6 para. 1 pc. 1 lit. f) GDPR). Contract fulfilment and pre-contractual requests (Art. 6 para. 1 pc. 1 lit. b) GDPR).

Further information on processing, procedures and services:

  • Contact form: When contacting us via our contact form, by e-mail or other communication channels, we process the personal data transmitted to us to answer and process the respective request. This usually includes information such as name, contact information and, if applicable, other information that is provided to us and required for reasonable processing. We use this data exclusively for the stated purpose of contact and communication; legal grounds: contract fulfilment and pre-contractual requests (Art. 6 para. 1 pc. 1 lit. b) GDPR), Legit dish Interests (Art. 6 para. 1 pc. 1 lit. f) GDPR).

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